OathDriven LLC, which operates the Sierra-6 brand ("Sierra-6," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit sierra6ai.com or use our services.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
SMS / Text Message Communications
Sierra-6 may send you SMS (text) messages for the following purposes:
- Transactional messages — appointment reminders, booking confirmations, order updates, and service-related notifications
- Marketing messages — promotional offers, product updates, and business growth tips (only if you explicitly opt in)
Your consent to receive SMS messages is never a condition of purchase. You may opt in or out at any time.
How to Opt Out
To stop receiving SMS messages from Sierra-6 at any time, reply STOP to any text message we send. You will receive one final confirmation that you have been unsubscribed, and no further messages will be sent. To re-subscribe, text START to the same number or re-submit your information on our website.
HELP / Support
For assistance with our SMS program, reply HELP to any message or contact us at support@sierra6ai.com or (346) 660-2260.
Message Frequency & Rates
Message frequency varies based on your interactions with Sierra-6. Message and data rates may apply based on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Sierra-6 does not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third parties or affiliates for marketing purposes. This applies to all personal information collected through our SMS programs. Your phone number is used solely to communicate with you directly.
Information We Collect
We collect information you voluntarily provide, as well as information collected automatically when you use our website.
Information You Provide
- First and last name
- Email address
- Mobile phone number (for SMS communications, when you opt in)
- Business name and website URL
- Address, city, state, and ZIP code
- Marketing and communication preferences
- Any information you submit through our contact forms, booking tools, or calculators
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on pages
- Device identifiers and operating system
- Referring URLs and click paths
- Cookie and tracking data (see Cookies section below)
How We Use Your Information
- To provide, operate, and improve our services
- To respond to your inquiries and schedule appointments
- To send transactional SMS messages (appointment reminders, confirmations) if you have opted in
- To send marketing SMS messages (promotional offers, updates) only if you have explicitly opted in
- To send email communications, including newsletters and service updates
- To analyze how our website is used and improve user experience
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
How We Share Your Information
Sierra-6 does not sell or rent your personal information to third parties.
Sierra-6 does not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes under any circumstances.
We may share your information only in the following limited circumstances:
Service Providers
We use third-party service providers (such as a CRM platform and Twilio for SMS/messaging, Google Analytics for website analytics, and payment processors) solely to deliver our services. These providers are contractually prohibited from using your data for any purpose other than providing services to us.
Legal Requirements
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of OathDriven LLC, our users, or the public.
Business Transfer
If OathDriven LLC is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, analyze traffic, and improve your experience.
- Session Cookies — required for website functionality; expire when you close your browser
- Preference Cookies — remember your settings and preferences across visits
- Analytics Cookies — Google Analytics collects anonymized usage data to help us understand how visitors use our site
- Remarketing Cookies — used for Google Ads remarketing to show relevant ads to past visitors
You can instruct your browser to refuse all cookies or notify you when a cookie is being set. Refusing cookies may affect some features of our website.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
SMS opt-in records are retained for a minimum of 4 years in accordance with TCPA compliance requirements.
Your Rights & Choices
You have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate or incomplete information
- Deletion — request deletion of your personal information, subject to legal retention requirements
- Opt-Out of SMS — reply STOP to any SMS message at any time
- Opt-Out of Email — click the unsubscribe link in any email or contact us at support@sierra6ai.com
- Data Portability — request your data in a portable, machine-readable format
To exercise any of these rights, contact us at support@sierra6ai.com.
Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us immediately at support@sierra6ai.com.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact OathDriven LLC:
- Email: support@sierra6ai.com
- Phone: (346) 660-2260
- Website: sierra6ai.com